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Elevate your business communications to new heights with our comprehensive telephony services, delivering crystal-clear voice quality, seamless connectivity, and customizable solutions tailored to meet your unique needs.

Cloud Hosted  Dialer

Maximize your team's productivity and streamline your communication process with our efficient and advanced hosted dialer solution, ensuring seamless customer interactions and increased sales opportunities.


Experience the power of effortless outreach, empowering your business to reach more prospects, boost conversions, and drive unparalleled growth in record time.


Transform your sales operations, designed to supercharge your team's performance, enhance customer engagement, and accelerate revenue generation with every call.

image of dialer agent interface image of dialer agent interface
image of dialer agent interface

Key  Features

      Fully Managed Admin Portal
      Predictive and Manual Dialling
      Real-time Performance Monitoring
      Call Whisper and Barging to Agents
      User-Friendly Agent Interface
      Webphone Enabled
      Wide Variety of Reports
      API Supported

GUARANTEED 

High Performance Server
Unmetered Bandwidth
99.99% Up Time
Cost Effective
Highly Secured
Low Latency

Transform The Way You Communicate With our Innovative PBX System

BUSINESS CLASS

Cloud PBX  Solution

State-of-the-art Cloud PBX system, the ultimate solution for businesses seeking a reliable and efficient communication channel. Say goodbye to traditional phone lines and hello to streamlined, feature-rich communication tailored to meet your business needs.

image of dialer agent interface

Key PBX Features

Admin Portal

Self managed admin portal that enables the customer to setup the PBX based on their preference.

Analytic Reports

Review and track the performance and of your agents.

Call Routing

Customize the way how your incoming call will be forwarded to your extensions or teams.

Call Recording

Ability to enable or disable call recording per extensions as needed.

IVR - Auto Attendant

Customizable interactive voice response for convenient interaction with your clients.

Conference Call

Allows the customer to setup a conference call that can accomodate multiple users at a time.

Mobile Application

Make and receive calls anytime and anywhere with your extensions using our mobile application.

Flexible Caller ID

Customers can set the caller ID that they want to display to the end-user based on the destination country that they will be calling to.

Email Alert

Never miss a call from a client by setting up a voicemail alert that can be forwarded to your email address.

Encrypted Calls

End-to-end encryption for worry-free calls.

Quick Guides

Voice over Internet Protocol (VoIP) is a technology that enables voice communication and multimedia sessions over the internet, rather than traditional telephone networks. In VoIP systems, voice data is converted into digital packets and transmitted over internet protocol (IP) networks. This allows users to make voice calls, video calls, and multimedia conferencing using internet-connected devices such as computers, smartphones, tablets, and VoIP-enabled desk phones.

In the context of Voice over Internet Protocol (VoIP), a dialer refers to a software or hardware tool used to initiate and manage outgoing calls over an internet connection. One type of a dialer is a Predictive Dialer.

This type of dialer automatically dials multiple phone numbers simultaneously and connects answered calls to available agents. It uses algorithms to predict when an agent will be available and when a call will be answered, aiming to maximize agent productivity by minimizing idle time between calls. This commonly used in call centers and sales environments to efficiently manage outbound calling campaigns. They help maximize agent productivity, minimize idle time, and ensure a consistent flow of outbound calls. Additionally, they often include features such as call recording, call monitoring, and performance analytics to further enhance call center operations.

A PBX, or Private Branch Exchange, is a telecommunications system used within an organization to manage incoming and outgoing phone calls, as well as internal communication. It serves as the central switching system for routing calls between users on a private network, typically within a business or organization.

PBX systems play a crucial role in facilitating efficient and effective communication within organizations, improving productivity, and enhancing customer service.

Voice over Internet Protocol (VoIP) offers several advantages over traditional phone systems (POTS) that make it an attractive choice for businesses and individuals. Here are some of the key advantages of VoIP:

1. Cost savings
2. Flexibility and mobility
3. Advance Features
4. scalability
5. Unified communications
6. Global reach
7. Reliability and Redundancy
8. Easy Management

Overall, VoIP offers significant cost savings, enhanced flexibility, advanced features, and scalability compared to traditional phone systems, making it a compelling choice for businesses of all sizes seeking to modernize their communication infrastructure.

The cost of VoIP can vary depending on several factors, including the VoIP service provider, the features and functionality required, the number of users, and the specific needs of the organization. In general, VoIP is often more cost-effective than traditional phone systems (POTS)

Also, VoIP can offer significant cost savings compared to traditional phone systems, it's essential for businesses to carefully evaluate their specific communication needs, consider the total cost of ownership (including hardware, software, implementation, and ongoing support), and choose a reputable VoIP provider that offers transparent pricing and reliable service. Additionally, businesses should consider factors such as call quality, reliability, security, and customer support when selecting a VoIP solution to ensure that they achieve the best value for their investment.

The advantage of having hosted solutions is the ability to access scalable, flexible, and feature-rich services without the need for upfront hardware investments or complex infrastructure management. Hosted solutions offer businesses the convenience of reliable, secure, and easily managed services, allowing for seamless integration, rapid scalability, and cost-effective operations.

Globcom retail PBX platform that operates in the cloud can be accessed anywhere, anytime via a web browser.

Users simply require an internet connection, a username, and a password to access Globcom. Our system works with any device that can receive voice calls. GLOBCOM has a mobile app (on IOS and Android) and is compatible with 3rd party softphone app Eyebeam, Linphone, Xlite and webphones.

Security and the protection of customer privacy are of the utmost importance to Globcom. This is supported by our commitment to industry certifications and security features within the Globcom platform. We ensure that robust measures are in place to protect customer data and privacy. Your data is securely stored in data centers scattered across different locations. Having numerous data centers to protect your services against a single failure point. This makes sure all of your voice services are working all of the tine even if one server goes down or a particular connection is lost, so that your customers and clients can reach you when they need to.

We can get you started on Globcom’s PBX typically within 24 hours after we receive your Customer Information Sheet, your KYC and the Conformed quotation. Straight away you’ll have access to Globcom retail PBX system. If you require a more bespoke solution, setup times will vary and depend on your unique requirements.

If you’re interested in trying Globcom retail pbx platform for yourself, simply do the following:

    Fill out and submit the customer information sheet your Account Manager will send you

    Give your AM an instruction on what countries to open for your outbound call tests and if you need a demo DID to test outbound and inbound.

    If you want to continue and get subscription prices for the retail PBX and DID and know the metered rates for your outbound and inbound calls, ask your AM to send you a quote.


Whichever method you choose (demo account first or active account straight away), you’re AM will contact you as soon as possible to get you started on Globcom platform.

Yes, Globcom enables you to configure many aspects of the platform yourself including features such as voice options, roles and permission, ring groups, call forwarding etc. Your AM can work with you to tailor the platform to meet your specific needs.

Globcom account management and technical support is provided primarily to the client administrators unless negotiated otherwise. Client administrators are trained and supported to manage their pbx and teach their users how to operate their standard and (if applicable) custom features. We also offer ongoing account management and solutions services to assist clients in maximizing value and innovation. Qualified Level 1 Technical Team is available. 24/7 remote maintenance NOC. With a 24/7 NOC support on Level 2 deployed, Globcom ensures faster resolution to every customer requests.

Contact Us

You may contact us below or visit our social media accounts for more details.

Incub8F, Robertson Plaza, Centennial Road, Kawit, Cavite

+639952300176

sales@globcomservices.com

@GlobcomITservices
@GlobcomITservices
sales.globcomservices

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